Privacy Policy
Last Updated: November 2025
NAINA AI LLC ("Email Care Services", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit www.emailcareservices.com, request services, make payments, or interact with us.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Company Information
Company Name: NAINA AI LLC
Legal Name: THAMEEMUL ANSARI NAINA MOHAMED
Business Type: Sole Proprietorship
Registered Address:
4175 Ivanhoe Dr Apt 115
Monroeville, PA 15146
United States
Website: www.emailcareservices.com
2. Information We Collect
We may collect personal and technical information when you interact with our website, request services, submit forms, or communicate with us. This may include:
- Full name
- Email address
- Phone number
- Payment related information processed through third-party providers
- Technical issue details or service requests
- Uploaded screenshots, documents, or files (if voluntarily provided)
- IP address, browser type, operating system, and device information
This information is collected for the following purposes:
- Providing requested services
- Customer communication and support
- Processing payments and invoices
- Improving website functionality and user experience
- Security monitoring and fraud prevention
3. Payments & Financial Information
Payments made on our website may be processed through secure third-party payment processors. These payment providers are responsible for handling financial data in accordance with their own privacy and security policies.
We do not store, process, or retain credit card numbers, debit card details, or banking information on our servers.
4. Uploaded Files & Media
If you upload files such as screenshots, images, or documents while using our services:
- They are used only for the purpose of assisting or resolving the requested service.
- You should avoid uploading sensitive personal or financial information.
- Files may be deleted after the service request is completed unless required for legal or compliance purposes.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and website performance.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable basic website functionality | Session based |
| Preference Cookies | Store user preferences and form inputs | Up to 30 days |
| Analytics Cookies | Understand website usage and performance | Up to 12 months |
You may disable cookies in your browser settings, although some features of the website may not function properly.
6. Third-Party Services & External Links
Our website may include third-party tools, integrations, or external links. These third-party services operate under their own privacy policies, and NAINA AI LLC is not responsible for the privacy practices of external websites.
7. How We Use & Share Information
We may share limited personal data only when necessary in the following situations:
- With payment processors to complete transactions
- With service providers assisting with website functionality
- With fraud prevention or security services
- With legal authorities when required by law
We do not sell, rent, or trade personal information to third parties.
8. Data Storage & Retention
We retain information only as long as necessary for operational, legal, or compliance purposes.
| Data Type | Retention Period |
|---|---|
| Service communications and support records | Up to 5 years |
| Billing or transaction records | Up to 7 years for tax compliance |
All information is stored on secure systems with restricted access controls.
9. Data Security
We use reasonable administrative and technical safeguards to protect your information, including:
- Secure hosting infrastructure
- Restricted administrative access
- Monitoring systems to detect misuse or unauthorized activity
However, no internet-based system can be guaranteed completely secure.
10. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to personal data we hold about you
- Request correction or deletion of personal data
- Withdraw consent for certain communications
Some information may be retained where required by legal or financial regulations.
11. Policy Updates
NAINA AI LLC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services indicates acceptance of the updated policy.
Contact Information
Company: NAINA AI LLC
Website: www.emailcareservices.com
Email: contact@emailcareservices.com
Address:
4175 Ivanhoe Dr Apt 115
Monroeville, PA 15146
United States